GET TO KNOW FAYA
Shipping Policy
Last updated: October 23, 2026
Where we ship
FAYA ships to the United States, United Kingdom, Canada and Australia.
Shipping rates
Free standard shipping on orders of $49.99 USD or more, after discounts and before taxes. Standard shipping is $5.99 USD for orders below $49.99. This applies to both FAYA products.
| Order total after discounts | Standard shipping |
|---|---|
| $49.99 USD and above | FREE |
| Below $49.99 USD | $5.99 USD |
Dispatch and delivery
Orders ship in 3–4 days. This is the time before dispatch, not a delivery guarantee. Delivery time after dispatch depends on your destination and the carrier. Any applicable taxes and shipping charges are shown at checkout.
Tracking and order help
Use the tracking details provided with your shipment confirmation to follow your delivery. If you need help with an address correction, a delayed shipment or a missing delivery, contact admin@usefaya.com with your order number. Please contact us promptly if your shipping address is incorrect.
For return information, see our Refund Policy.